Request Submission Manager
      • 13 Dec 2022
      • 1 Minute to read
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      Request Submission Manager

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      Article summary

      In the main nav, you will see a notification that you have new requests with the number of new requests.

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      Click on Requests to bring up the Request Submission Manager.

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      Open requests will be listed. Filter by date and status to view more. Click on a request to open up more details.

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      You can choose Add to Workflow or Deny Request. Denied requests can be shown in the manager with the Denied filter. When adding a case, it will prompt you for a case number. If the person who submitted the case entered a case number, that number will be auto-populated but you may change it. If you have Auto-CID enabled, it will generate a new case number. If Auto-CID is disabled, then you need to enter a new case number.