External Users
      • 03 Mar 2025
      • 1 Minute to read
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      External Users

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      Article summary

      This section is needed for reviewing and enabling external users to submit requests for case and evidence. See the Lab Submission with Internet and SMTP section for more details.

      Screenshot 2025-03-03 at 4.52.07 PM.png

      External users are able to log into the Lab Submission Manager and submit requests.

      Bulk import for External users

      Admins can now import multiple external users at once from an excel sheet. On the External User Manager page (Admin > External Users), click Import Users.

      Screenshot 2024-12-16 at 10.33.59 AM.png

      Follow the steps to upload your users:

      Screenshot 2024-12-16 at 10.35.41 AM.png